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Quantum SR-ER-R11 SuperLoader 3; Support Plan, Rapid Exchange, Support Years 4 or 5; annual, zone 1 - Service / Support from Quantum.
Quantum SuperLoader 3; Support Plan, Rapid Exchange, Support Years 4 or 5; annual, zone 1 Note that service contracts for SuperLoader 3 systems can only be up to 5 years from the date of purchase. (Warranty Extension must be purchased on same PO at the.
Quantum makes data-protection and archive storage: LTO tape drives, SuperLoader autoloaders and Scalar tape libraries, LTO data cartridges and cleaning media, plus the host adapters and support plans that go with them. Manufacturer part number: SR-ER-R11. This is a service / software entitlement; nothing physical ships.
Shipping
Free US shipping on orders over $200. Orders under $200 ship at the rate shown at checkout. Oversized items ship by freight; we confirm the quote with you first.
Shipping policyReturns
Return within 30 days of delivery. If you change your mind, we deduct a 3% card processing fee, the shipping cost to you and back to us, and a 30% open-box fee if the box was opened. Defective items are always covered.
Start a returnDamaged or wrong item?
Tell us within 3 days of delivery with photos and we'll make it right, with no fee.
Contact usQuantum warranty
This product is covered by the manufacturer's warranty. We help you with the claim from start to finish.
Warranty detailsSupport from real people
Setup questions, compatibility, firmware: chat with a specialist or email info@silarius.com, Monday to Friday, 8am to 4pm ET.
Chat with usBusiness accounts
Approved businesses can pay on Net 30 / PO terms after their second completed order.
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