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Everything this camera needs, matched by our specialists. Silarius picks first.
NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.
Check item model for compatible ProSUPPORT Category compatibility.
| Product Description | NETGEAR ProSupport OnCall 24x7 Category 4 - technical support - 5 years |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
| Service & Support | Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday New releases update - e-mail notification - 5 years |
Shipping
Free US shipping on orders over $200. Orders under $200 ship at the rate shown at checkout. Oversized items ship by freight; we confirm the quote with you first.
Shipping policyReturns
Return within 30 days of delivery. If you change your mind, we deduct a 3% card processing fee, the shipping cost to you and back to us, and a 30% open-box fee if the box was opened. Defective items are always covered.
Start a returnDamaged or wrong item?
Tell us within 3 days of delivery with photos and we'll make it right, with no fee.
Contact usNetgear warranty
This product is covered by the manufacturer's warranty. We help you with the claim from start to finish.
Warranty detailsSupport from real people
Setup questions, compatibility, firmware: chat with a specialist or email info@silarius.com, Monday to Friday, 8am to 4pm ET.
Chat with usBusiness accounts
Approved businesses can pay on Net 30 / PO terms after their second completed order.
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