NETGEAR PMB0351P-10000S ProSupport OnCall 24x7 Category 1 - Technical Support - Phone Consulting - 5 Years - 24x7

$295.50
Available to order. Usually ships in 1–3 business days.
  • Free US shipping on this item.
  • 30-day returns counted from delivery. Return policy
  • Manufacturer's warranty from Netgear. Warranty
  • Need a quote? Add it to your cart and download a PDF quote, or ask for volume pricing.
D Questions about this product? Daniel and the team reply fast, usually within minutes. Chat with us now or email us.
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NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.

Product Description NETGEAR ProSupport OnCall 24x7 Category 1 - technical support - 5 years
Type Technical support
Service Included Phone consulting
Full Contract Period 5 years
Service Availability 24 hours a day / 7 days a week
General
Service Included Phone consulting
Full Contract Period 5 years
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
New releases update - e-mail notification - 5 years

Shipping

Free US shipping on orders over $200. Orders under $200 ship at the rate shown at checkout. Oversized items ship by freight; we confirm the quote with you first.

Shipping policy

Returns

Return within 30 days of delivery. Opened items may carry an open-box fee of up to 30%, set by our QA team on inspection. Return shipping is paid by the customer.

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Damaged or wrong item?

Tell us within 3 days of delivery with photos and we'll make it right, with no fee.

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Netgear warranty

This product is covered by the manufacturer's warranty. We help you with the claim from start to finish.

Warranty details

Support from real people

Setup questions, compatibility, firmware: chat with a specialist or email info@silarius.com, Monday to Friday, 8am to 4pm ET.

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Business accounts

Approved businesses can pay on Net 30 / PO terms after their second completed order.

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